Here is the process to apply for long-term public housing with Kainga Ora (previously Housing NZ / Housing Corp).
Step 1 - Call them
Call them on 0800 559 009
If you get NZ Super or Veteran's Pension, call Senior Services on 0800 552 002
Step 2 - Discuss your situation
They'll talk with you about your situation and look at ways they can help you. This includes checking what support you might be able to get to move into private housing, for example, help with rent or bond. If they think you may qualify for public housing, they’ll book a housing assessment interview for you. This is usually done over the phone but you can come in and see them if you'd prefer.
Support person or interpreter
We highly recommend you bring your peers support worker, community support worker, or key worker to your appointment. Having them there will often streamline the process.
If you can't speak English, you can bring someone to interpret for you. Or they can provide an interpreter for you, just let them know so they can organise this.
Step 3 - Attend an interview
- talk with you about your situation and the type of housing you need
- confirm you meet the criteria for public housing.
You'll need to tell them at least 3 areas where you could live so you can be matched to a suitable property.
Documents you need to provide
- proof of who you are, such as your birth certificate, passport or driver licence
- proof of any income (after tax) you've got in the last 52 weeks, such as wages, holiday pay, family tax credits and any other income
- proof of any assets you have and their value
- your business accounts, if you have your own business
- trust documents, if you're involved in a trust, such as trust deed, deed of debt, gift statements, or accounts
- full birth certificates for each dependent child in your care.
They may ask you to bring the same documents for other members of your household who are moving with you. Household members are people who permanently live with you.
Step 4 - Wait for a property